You must have an active and valid Zepto account to redeem the Gift Card. Gift Cards may be purchased online from authorized distributors using the following payment modes only – credit card, debit card and internet banking provided by banks in India. You will only be able to redeem the Gift Card if you provide/update valid name, surname and mobile number with Zepto. The Gift Card cannot be used outside of India. Valid for a period of 12 months from the date of activation. The Gift Cards can be redeemed online on website www.zeptonow.com and Zepto mobile application (website and mobile application known as “Zepto Platform”). For balance inquiry, please visit the payments section in your app. Limits may apply to your redemption of or spend using the Gift Card. If you have other payment methods in your Zepto account, value from the Gift Card may be set as your default payment method. If you wish to use another payment method, go to the payment section in the Zepto app and select the payment method before the service is provided. The Gift Card cannot be reloaded with additional funds after purchase. Once purchased, the Gift Card cannot be cancelled by the purchaser, nor is the Gift Card refundable, transferable or returnable or redeemable for cash or credit, except where required by law. Gift Cards cannot be resold. Any cancellations shall be at the sole discretion of Zepto. You cannot purchase other Gift Cards with the Gift Card, nor can you use the Gift Card to make a payment on a credit account. The Gift Card balance cannot be transferred to any other instrument. Purchases made with value from the Gift Card are not refundable, except where required by law. Issuer assumes no responsibility for the products purchased using the Gift Cards and any liability thereof is expressly disclaimed. You are solely responsible for the safety and security of the Gift Card. Issuer / Zepto is not responsible for any acts of omission or commission if Gift Card is lost, stolen or used without permission. Issuer reserves the right to void the Gift Card if the Issuer / Zepto suspects that the Gift Card was obtained or used fraudulently, unlawfully or otherwise in violation of this Agreement. In such cases, the funds shall be credited back to the same source from where these were received. Issuer / Zepto may modify any of this Agreement’s terms and conditions at any time. Redemption of the Gift Card is also subject to the Terms Of Use governing your Zepto account. If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking/UPI or other valid payment options. If the order value is less than the amount of the Gift Card, the outstanding balance (after deduction of order value) can be used for subsequent transactions subject to validity of the Gift Card. For customer service, please contact or visit support@zeptonow.com.
