1. Issuer - this Ajio E- Gift Card (“E-Gift Card”) is powered by Pine Labs Private Limited (“Pine Labs”) a private limited company with its registered office at Delhi incorporated under the laws of India. The E-Gift Cards are issued for the purpose of used on the AJIO desktop website/mobile website/ mobile application (“AJIO Portal”) by the customers of the AJIO Portal. 2. Terms of use - (a) The Holders (defined hereunder) agree that usage of the E-Gift Card is a voluntary exercise and they are not bound to accept any terms or conditions herein, unless they use or redeem the E-Gift Card. (b) The E-Gift Card: i. cannot be used to purchase other gift cards. ii. cannot be redeemed for Cash or Credit and cannot be reloaded. iii. cannot be redeemed on the purchase of fine jewellery, silver and gold coins. 3. Terms of redemption - (a) This E-Gift Card is redeemable only on the AJIO Portal. (b) The E-Gift Card once issued is valid for a total period of 12 months only from the date of issue. (c) For the redemption of the E-Gift Card, every holder of E-Gift Card (“Holder”) shall be required to add the value stored on such E-Gift Card into the AJIO wallet account as AJIO Cash. The value of the gift card value to the AJIO Wallet account (AJIO Cash) is not transferable to any other account or to any bank account. (d) The loading of the E-Gift Card onto the user’s AJIO Wallet account shall constitute registration of the user on the AJIO Portal. (e) Once the E-Gift card is stored in the AJIO Wallet as AJIO cash it will have a total validity of 365 days for redemption on AJIO purchases. (f) If the value of the products ordered (“Order Value”) is less than the total amount of the E-Gift Card, the outstanding balance (after deduction of order value) will reflect as AJIO cash in the AJIO Wallet account and can be used for subsequent transactions. (g) If the event that the Order Value exceeds the E-Gift Card amount, the balance must be paid by the Holder. The Holder acknowledges and agrees to pay any balance amount of the cost of the item being purchased, after the discount has been availed. (h) All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing for the E-Gift Card, shall be borne solely by the Holder. (i) The Holder is solely responsible for the safety and security of the E -Gift Cards. AJIO Portal is not responsible for any acts of omission or commission if E-Gift Card is lost, stolen or used without permission. (j) All orders placed using the E-Gift Card are subject to availability of the products at the time of purchase and will be governed by the standard terms and conditions on the AJIO Portal. In case of return of the purchased item, please refer to the “Return Policy” on our website or contact AJIO customer care (https://www.ajio.com/selfcare). Please visit https://www.ajio.com/help/termsAndCondition for the full terms and conditions.
